Privacy Policy

Introduction & Organizational Info

At Ebringa Zrt, we are committed to serving our customers and contacts to the best of our abilities. As part of this commitment, we responsibly manage personal information collected through our website, workflowarmada.com, and any related interactions. Our primary goals in processing personal information are:

• Enhancing user experience on our platform by understanding customer needs and preferences.
• Providing timely support and responding to inquiries or service requests.
• Improving our products and services to meet the evolving demands of our users.
• Conducting necessary business operations such as billing and account management.

We process personal information with the utmost respect for privacy and security and in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our practices are designed to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction.

We do not have a designated Data Protection Officer (DPO), but we are fully committed to addressing your privacy concerns. If you have questions or need further information about how we handle personal data, please contact us at info@workflowarmada.com or +36 304853900.

Your privacy is our priority. This commitment also extends to our collaboration with third-party services that may process personal information on our behalf (e.g., invoicing or hosting providers). All activities are conducted in strict compliance with applicable privacy laws.

Scope and Application

This privacy policy applies to all stakeholders, including website visitors, registered users, and customers. Whether you are browsing workflowarmada.com, using our services as a registered user, or engaging with us as a valued customer, your personal data is always processed with the highest standards of privacy and security. This policy outlines our practices and your rights regarding your personal information.

Data Collection and Processing

We are transparent about how we collect and use your personal information. We gather personal data through various interactions, including when you use our services or products such as AI-based automation solutions for businesses. Our services include workflow automation, user notifications, and document processing powered by artificial intelligence. These solutions are designed to help companies optimize operations, improve efficiency, and save time.

Types of personal data we may process include:

• First and Last Name
• Email Address and/or Phone Number
• Browser Information and Language
• Device ID
• Operating System and Version
• Payment Information (e.g., Credit Card Number, Bank Details)
• Address and City

We only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount.

Purposes for processing personal information:

• Authentication and Security
• Customizing and Adapting User Experience
• Communication Efforts
• Analytics and Performance Tracking
• Processing Transactions
• Customer Support

We process your personal information transparently, in accordance with your preferences and with all applicable privacy laws. Your data is used solely for the purposes for which it was collected, and only as authorized by you.

Data Storage and Protection

Data Storage:

Personal information is stored on secure servers located within the European Union (EU) and/or the United States (US), depending on our third-party service providers (e.g., hosting, payment processors, or cloud services). For services that require international data transfer, we ensure full compliance with applicable data protection laws and maintain data protection standards equivalent to those in the EU.

Data Hosting Partners:

We partner with reputable data hosting providers who use state-of-the-art security measures and adhere to strict data protection standards.

Data Protection Measures:

• Encryption: We use robust encryption technologies to protect data during transfer and at rest.
• Access Control: Access to personal information is strictly limited to authorized personnel with a legitimate business need.
• Security Audits and Monitoring: We conduct regular security audits and monitor our systems to identify and address potential vulnerabilities and prevent unauthorized access.

Data Sharing and Disclosure

We are committed to safeguarding your personal information. Our data sharing practices include:

Third-Party Service Providers:

We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, email notifications, hosting). These providers only have access to personal information as necessary to perform their functions, and are contractually obligated to maintain confidentiality and data security. They may not use your information for any other purpose.

Data Processing Agreements:

All third-party service providers operate under Data Processing Agreements (DPAs) to ensure GDPR and other legal compliance, and that appropriate technical and organizational security measures are in place.

Transparency and Control:

You will always be informed about significant changes to our data sharing practices and, where applicable, have the option to consent to such changes.

For questions about our data sharing, contact info@workflowarmada.com or +36 304853900.

User Rights and Choices

In accordance with the GDPR and other applicable laws, you have the following rights regarding your personal information:

• Right of Access (Art. 15 GDPR): Request access to your personal data and information about our processing activities.
• Right to Rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete personal data.
• Right to Erasure (‘Right to be Forgotten’, Art. 17 GDPR): Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing (Art. 18 GDPR): Request restriction of processing under certain circumstances.
• Right to Data Portability (Art. 20 GDPR): Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
• Right to Object (Art. 21 GDPR): Object to processing, including for direct marketing purposes.
• Right to Withdraw Consent (Art. 7(3) GDPR): Withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Lodge a Complaint (Art. 77 GDPR): Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, contact us at info@workflowarmada.com or +36 304853900. We may request verification of your identity for your security.

Cookies and Tracking Technologies

We use cookies and other tracking technologies on workflowarmada.com to ensure smooth operation, improve user experience, and gather insights for service improvement.

Understanding Cookies and Tracking Technologies:

Cookies are small data files placed on your device to remember your preferences and collect information about your website usage. Tracking technologies like web beacons and pixel tags help us analyze how users interact with our site.

How We Use These Technologies:

• Essential Cookies: Necessary for the website’s basic functions (authentication, security). Do not require consent.
• Performance and Analytics Cookies: Collect information about website usage to help us improve functionality.
• Functional Cookies: Enable enhanced functionality and personalization.
• Advertising and Targeting Cookies: Used for delivering relevant advertisements (if applicable).

Your Choices and Consent:

Upon your first visit, our website will display a cookie consent banner where you can:

• Accept all cookies and tracking technologies
• Reject non-essential cookies
• Customize your preferences

Cookie Policy:

For detailed information about the cookies we use and how you can manage preferences, see our Cookie Policy.

For any questions, contact us at info@workflowarmada.com or +36 304853900.

International Data Transfers

We may transfer your personal information outside the EU, including to the United States, in compliance with applicable data protection laws. Such transfers only occur where necessary for the performance of our services and always with appropriate safeguards in place.

Direct Marketing and Communications

We may use your personal information to send direct marketing communications (such as emails about our products, services, or promotions) if you have given your explicit opt-in consent. Every marketing message will include a clear unsubscribe link, and you may opt out at any time. We promptly honor all opt-out requests.

You may receive direct marketing via:

• Email
• Retargeting ads

You have full control over your communication preferences.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in legal requirements, industry standards, or our operations. In the event of significant changes affecting your rights or how we process personal information, we will notify you via email, website notice, or other appropriate channels. The effective date will always be indicated at the top.

Please review our privacy policy periodically. Continued use of our services after updates signifies your acceptance of the new terms.

Contact Us

For any questions or concerns about this privacy policy or our data protection practices, please contact us at info@workflowarmada.com or +36 304853900. We are here to help and ensure your confidence in how your personal information is handled.